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Training Materials

New! Creating a Case has been simplified.  Click below to watch a 3-mintute tutorial.


HubSpot Video


New!  New Guide to Creating a Case, 1-26-2023

Florida PASRR Provider Portal Training, 2021 

Florida PASRR - How to Change Your Password 2021

Florida PASRR - How to Add a New User, 2021 

Provider Portal Quick Reference Guide – Level I Review

PASRR FAQs Updated February 2021

MFA Comprehensive User Guide 


Recorded Training Sessions

All Recorded webinars can be accessed here.  To attend one of our recorded trainings contact us for the password at FLPASRRMIQuestions@kepro.com or call us at 866-880-4080 (option 1).

Provider Trainings

Please see below for our Monthly Training Dates/Times for Hospitals and Nursing Home Staff:

  • Every First Tuesday of the month  at 1pmEST/12pmCental
  • Every First Thursday of the month at 10amEST/9amCental

Please email us at FLPASRRMIQuestions@kepro.com to request an invite to the above trainings or for individualized technical assistance.