Florida Preadmission Screening and Resident Review (PASRR)

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Welcome to the FL PASRR Website


PASRR in Florida

The Acentra Health (formerly Kepro) PASRR program provides protections that align with federal and state laws under the Americans with Disabilities Act (ADA) to ensure that anyone with a serious mental illness, intellectual disability or a related condition is served in the least restrictive setting. We partner with hospitals and nursing homes throughout the state of Florida to provide Level I screenings as well as Resident Reviews when there has been a significant change in a resident’s condition. Acentra Health provides an online portal to nursing facilities and hospitals that allows for simple and secure submissions; trainings to assist in users in their roles; and technical assistance with one-on-one sessions.

Acentra Health is here to assist with any questions you may have or training you may need. For any questions or information regarding upcoming trainings, please contact Kepro at 866-880-4080 (Option 1) or by email at FLPASRRMIQuestions@kepro.com. 

Need to complete a PASRR Level I, Resident Review, or request a Level II evaluation and determination?  Here’s the link to the Provider Portal:  https://portal.kepro.com/

For any questions or information regarding upcoming trainings, please contact Kepro at 866-880-4080 or by email at FLPASRRMIQuestions@kepro.com.  


PASRR is an Important Requirement

Individuals with a serious mental illness, intellectual disability, or a related condition have special protections under state and federal law to ensure that long-term services and supports are provided in the right setting to meet their needs. Acentra Health contracts with the Agency for Health Care Administration (AHCA) to provide Preadmission Screening and Resident Review (PASRR) Level I and Level II services for the state of Florida.

Provider Portal Access

Need to be added as a new user to your nursing facility or hospital provider portal account?  Your facility has a delegated administrator(s) with access to manage users and create new accounts.  Not sure who this is or need something else? Contact us at FLPASRRMIQuestions@kepro.com or at 866-880-4080 (Option 1) for assistance. 

New to PASRR and need Provider Portal access for your facility? To register a new facility please click here to send us an email. Complete all of the requested information before sending the email.  Once reviewed and approved, you will receive an email reply with your one time registration code to complete your new account registration.

PASRR Training

To schedule an in-service training or one-on-one technical assistance for you or your team, please contact us at FLPASRRMIQuestions@kepro.com or at 866-880-4080 (option 1)

To view recorded trainings, please click here or visit the Training Materials page under Resources.


Information Security

Acentra's Provider Portal requires Multi-Factor Authentication (MFA) for system access.  Single-Factor authentication (username/password) is not sufficiently secure when handling sensitive Personal Health Information or Personally Identifiable Information. Multi-Factor authentication is required to properly secure access to sensitive information. 


What is MFA? 

Multi-Factor authentication (MFA) is an authentication method that requires users to verify their identity using multiple independent methods. Instead of just asking for a username and password, MFA implementsadditional credentials like a pin sent via email or text, or a verification call made to a pre-registered phone number. 


How MFA Works 

The goal of MFA is to provide a multi-layered defense system. This helps ensure that the users who access your system are who they say they are. Even if one factor is compromised, there are still more barriers to breach.  For example, to log in to a secure program, a user would need to type a password and enter another number from a text, phone call or email.  Only the correct password combined with the correct number from the additional authentication factor would give a user access. 


For more detailed information and user guides on MFA, click here.